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A1Jewellers
Gold Rate 22ct 24ct
Gram £43.88 £47.44
Tola £511.83 £553.29

Delivery Process

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Dispatch and Delivery timings within the UK

DHL Collection Monday to Friday At 2:00 pm

Dispatch within 1 to 2 days working days &

Delivery Between 1 to 2 working days

 

Note: We aim to dispatch

  • DHL priority orders(£14.99) dispatch within 1 working day
  • DHL standard orders (free delivery) dispatch within 2 working days.

Once the package is collected from our premises by DHL, there is no difference in delivery time scale between DHL priority and DHL standard.

Once the package is collected from our premises by DHL, there is no difference in delivery time scale between DHL priority and DHL standard.

 

99% of parcels get delivered the following working day from dispatch but in a rare case, the delivery can fall into the second or third working day.

 

  • When a parcel is not delivered on the following working day from dispatch, it will normally show in the tracking that it is on hold and that is due to the parcel arriving in a local DHL depot slightly late in the morning (meaning delivery driver were not able to collect it). In this situation, the delivery will be attempted on the following day.

 

  • Customers who place successful orders will get notifications when the order is processed and dispatched. We must be informed in writing (sales@a1jewellers.com) if the order is not received within three working days from the dispatch date (orders are normally delivered the next working day in the UK and Europe). If the customer fails to inform us within seven working days of not receiving the goods, the insurance company may refuse to accept a claim after that. We will also not be responsible for any claim made after 14 days from the date of dispatch.

 

  • Shipping times may vary during bank/public holidays and during peak periods. We are not liable for delays that may occur as a result of courier-related matters.

 

  • Note: All prices are exclusive of any customs and duty/import charges in your country (except UK), which may or may not be applicable. It is the customer's responsibility to find out how much customs and duty/import charges may be by contacting their local body. Unfortunately, it is not possible for us to advise customers from different countries how much customs and duty/import charges may be in their countries. The courier company may ask you to pay taxes and duty (if there is any) before delivery.

 

For more accurate information on the status of your parcel please contact DHL customer’s services on +44 844 248 0844 with your tracking/Waybill number.

 

You can track your parcel by clicking on this link

https://www.dhl.com/gb-en/home.html

 

Dispatch and Delivery to the rest of the world

Dispatch within 1 to 2 days working days &

Delivery Between 2 to 4 working days

 

 

 

Order Timing Dispatch   Delivery within Uk     Delivery to rest of the world  

Order Placed Between

Monday 1:00 pm to Tuesday 1:00 pm

Tuesday Wednesday 2 to 4 Working days

Order Placed Between

Tuesday 1:00 pm to Wednesday 1:00 pm

Wednesday Thursday 2 to 4 Working days

Order Placed Between

Wednesday 1:00 pm to Thursday 1:00 pm

Thursday Friday 2 to 4 Working days

Order Placed Between

Thursday 1:00 pm to 5:00 pm

Friday  Monday 2 to 4 Working days

Order Placed Between

Thursday 5:00 pm to Monday 1:00 pm

Monday Tuesday 2 to 4 Working days

 

We have secured a discounted contract with DHL

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