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User Research Privacy Policy

Privacy Policy:

At A1 Jewellers, we are committed to protecting your data through the General Data Protection Regulation (GDPR). This privacy policy explains how we collect, use and share your data when you participate in any user research conducted by Evouke, a third-party design consultancy.

  1. Collection of Personal Data:

When you participate in any user research conducted by Evouke on behalf of A1 Jewellers, they may collect your data such as your name, email address, phone number, demographic information, and any other information that you choose to provide in response to the research questions or during user interviews.

  1. Use of Personal Data:

Evouke will only use your data to conduct user research for A1 Jewellers. This includes but is not limited to surveys, user interviews, and usability testing. They may also use your data to contact you regarding the research or to provide you with updates or incentives, such as prize draws or compensation.

  1. Sharing of Personal Data:

Evouke will share your data with A1 Jewellers to help us improve our products, services and user experiences. We will not sell, rent or lease your data to any third party without your consent.

  1. Security of Personal Data:

Evouke has implemented appropriate technical and organisational measures to ensure the security of your data. They will take reasonable steps to ensure that your data is accurate, complete and up-to-date.

  1. Retention of Personal Data:

Evouke will only retain your data for as long as necessary to fulfil the purposes for which it was collected, including any legal or reporting requirements.

  1. Your Rights:

You have the right to access, correct, erase, restrict or object to the processing of your data. If you wish to exercise any of these rights, please contact Evouke at info@evouke.com.

  1. User Interviews:

If you participate in a user interview, Evouke may record the interview for research and analysis purposes. They will obtain your consent before recording the interview and will securely store the recording. The recording will only be used for research purposes and will be deleted once the research has been completed.

  1. Surveys:

If you participate in a survey, Evouke may use a third-party survey platform to collect and analyse the survey responses. The survey platform may collect your data through its privacy policy. Please refer to the survey platform's privacy policy for more information.

  1. Usability Testing:

If you participate in a usability testing session, Evouke may collect information about your interactions with A1 Jewellers' products or services, such as your keystrokes, mouse clicks and screen recordings. This information will be used to identify areas for improvement and will be securely stored. The data will only be used for research purposes and will be deleted once the research has been completed

  1. Terms and Conditions:

Please refer to the terms and conditions provided by Evouke for each specific user research project, including any prize draws or incentives that may be offered.

If you have any questions or concerns about our privacy policy, please do not hesitate to contact Evouke at info@evouke.com

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